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Electronic Medical Billing Inc. follows up on all claims with persistence to ensure payment is received in a timely manner.
In the event a claim is unpaid, we promptly contact the insurance carrier for an explanation and immediately deal with the problem.
When proper payment has been made the patient or guarantor is balance billed for their responsibility.
Electronic Medical Billing Inc. will keep your office informed of delinquent patient accounts as well as perform "soft collections".
When contacting patients to collect outstanding balances our staff is always respectful and courteous. We believe that our conduct towards patients is a direct reflection of the physician and the practice.
If a claim is denied or underpayment occurs, it is promptly appealed.
We find in many circumstances that the patient is confused as to what their responsibility actually is with their insurance plan. By simply explaining the insurance process to them we can usually resolve the outstanding balance.
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